Q: How do I access Online Banking (Personal Accounts)?
A: After March 11th if you would like Online Banking you will need to enroll on the First Independent Bank website at www.fibmn.com. Hover over the LOGIN link and select “Enroll in Online Banking.” Follow the required areas to complete the enrollment form. You’ll be able to login immediately following enrollment! If you have problems getting through the enrollment process, call our online banking specialists Hilary or Amy at 507-823-4391.
Q: How do I access the First Independent Bank Mobile App?
A: Once you have enrolled in online banking at www.fibmn.com you can download the First Independent Bank Mobile app at your App Store or Play Store. Search for “First Independent Bank Mobile” and make sure to choose the option showing the First Independent Bank logo.
Q: How do I access Bill Pay?
A: Once you have enrolled in Online Banking if you would like access to Bill Pay, please call our online banking specialists Hilary or Amy at 507-823-4391 or contact any of our 10 locations and let a staff member know.
Q: If I currently have eStatements will I still have eStatements?
A: If you would like to continue having eStatements or would like eStatements, you will need to enroll on the First Independent Bank website. When you first enroll in Online Banking it will ask if you would like to sign up.
If you would like to enroll after you have signed up for Online Banking, login to your online banking, click on Profile, click on the edit option next to Electronic Statement. You must read the electronic statement terms & conditions agreement thoroughly to receive a 4-digit confirmation code. Once you have the confirmation code, you can enter it in the box and click Save. If you were enrolled in eStatements prior to the merger, those statements will not be viewable on the First Independent Bank online banking system; only eStatements going forward.
Q: How do I access Online Banking (Business Accounts)?
A: A separate mailing will be coming out for business accounts. If you would like more information before you receive that information in the mail, or have questions, please call our online banking specialist Hilary at 507-823-4391.
Q: How do I access Voice Access?
A: After March 14th, 2022, you can access 24-hour account information by calling 507-823-4500. Follow the voice prompts.
Q: What happens if I want to open a new account before conversion?
A: Any new accounts opened between now and the merge date will be opened as a First Independent Bank account.
Q: Can I continue to use United Southwest Bank checks?
A: Yes, you can continue to use your current United Southwest Bank checks until your supply is depleted.
Q: Can I still use my United Southwest Bank debit card?
A: Yes, continue to use your United Southwest Bank debit card for transactions, purchases, and ATM access. When your debit card expires, it will be reissued as a First Independent Bank Debit card.
Q: What are the daily limits on my Debit/ ATM Card?
A: Debit card transactions - one day total=$1000.00
Cash Advances at the ATM = $400.00
FTD Transactions (Funds Transfer Deposit- for example Venmo, Western Union, Paypal etc) = $ 600.00
Q: Will my United Southwest Bank Cash Card still work?
A: No. In February, a First Independent Bank Debit Card will be ordered for you to replace your Cash Card. If you previously had a Debit Card and a Cash Card, you can continue to use your current Debit Card and your Cash Card will stop working on March 11th, 2022.
Q: I currently have automatic payments set up attached to my account. What do I need to do?
A: After March 11th, you will want to update the bank routing number you are currently using for payments to “091209247.” Your account number will stay the same unless you have been contacted that your account is a duplicate account.
Q: I currently have a direct deposit set up going into my account. What do I need to do?
A: For existing direct deposits, no changes will need to be made. For new Direct Deposits after March 11th, you will need to use the First Independent Bank routing number of “091209247.” Your account number will stay the same unless you have been contacted about your account being a duplicate account.
Q: Can I still use my United Southwest Bank Credit Card?
A: You can continue to use your United Southwest Credit Card; however, First Independent Bank will not have access to that card information. First Independent Bank does offer a Visa Classic, Gold or Business Credit Card. First Independent Bank Credit Cards are locally approved, have no annual fee, and offer a competitive interest rate. If you are interested in opening a First Independent Bank Credit card, please contact a banker at any of our 10 locations.
Q: What happens to my IRA / HSA account from United Southwest Bank?
A: If you had an IRA / HSA account with United Southwest Bank, it will convert over to a First Independent Bank IRA / HSA account. Please review the fee schedule on our IRA / HSA accounts. You will also be receiving a separate mailing with updated IRA / HSA disclosures.
With our current merger with Citizens State Bank, we are looking forward to serving you in the near future. Once we are fully merged in June, you will be able to take advantage of all First Independent Bank’s many banking services. Until then, we will help you in any way we can to make this change easier for you. Let us know how we can help!
If you are a customer who has accounts at both First Independent Bank and Citizens State Bank, you may see both accounts show up in First Independent Bank’s online banking portal, but you will not be able to see the details of your Citizens State Bank balances until June.
If you would like to utilize our full services before June, including online banking, we would be happy to help you close your current account and open a new one. Please contact any of our bank locations for more information.
For a full list and description of our services, please click here.
Q: How do I access Online Banking (Personal Accounts)?
A: To begin using Online Banking you will need to enroll on the First Independent Bank website at www.fibmn.com. Hover over the LOGIN link and select “Enroll in Online Banking.” Follow the required areas to complete the enrollment form. You’ll be able to login immediately following enrollment! If you have problems getting through the enrollment process, call our online banking specialists Hilary or Amy at 507-823-4391.
Q: How do I access the First Independent Bank Mobile App?
A: Once you have enrolled in online banking at www.fibmn.com you can download the First Independent Bank Mobile app at your App Store or Play Store. Search for “First Independent Bank Mobile” and make sure to choose the option showing the First Independent Bank logo.
Q: How do I access Bill Pay?
A: Once you have enrolled in Online Banking if you would like access to Bill Pay, please call our online banking specialists Hilary or Amy at 507-823-4391 or contact any of our 10 locations and let a staff member know.
Q: If I currently have eStatements will I still have eStatements?
A: If you would like to continue having eStatements or would like eStatements, you will need to enroll on the First Independent Bank website. When you first enroll in Online Banking it will ask if you would like to sign up.
If you would like to enroll after you have signed up for Online Banking, login to your online banking, click on Profile, click on the edit option next to Electronic Statement. You must read the electronic statement terms & conditions agreement thoroughly to receive a 4-digit confirmation code. Once you have the confirmation code, you can enter it in the box and click Save. If you were enrolled in eStatements prior to the merger, those statements will not be viewable on the First Independent Bank online banking system; only eStatements going forward.
Q: How do I access Online Banking (Business Accounts)?
A: To enroll in Online Business Banking please call our online banking specialist Hilary at 507-823-439.
Q: How do I access Voice Access?
A: You can access 24-hour account information by calling 507-823-4500. Follow the voice prompts.
Q: Can I continue to use Citizens State Bank of Tyler checks?
A: Yes, you can continue to use your current Citizens State Bank of Tyler checks. Once depleted, please call any of our offices to order new checks.
Q: Can I still use my Citizens State Bank of Tyler debit card?
A: No. You should have received a new debit card and a separate PIN mailer. If you have not received it, please call us at 507-823-4391
Q: What are the daily limits on my Debit/ ATM Card?
A: Debit card transactions - one day total=$1000.00
Cash Advances at the ATM = $400.00
FTD Transactions (Funds Transfer Deposit- for example Venmo, Western Union, Paypal etc) = $ 600.00
Q: I currently have automatic payments set up attached to my account. What do I need to do?
A: After June 1st, you will need to use the First Independent Bank routing number of “091209247.” Your account number will stay the same unless you have been contacted about your account being a duplicate account.
Q: I currently have a direct deposit set up going into my account. What do I need to do?
A: For existing direct deposits, no changes will need to be made. For new Direct Deposits starting June 1st, you will need to use the First Independent Bank routing number of “091209247.” Your account number will stay the same unless you have been contacted about your account being a duplicate account.
Q: What happens to my IRA / HSA account from Citizens State Bank of Tyler?
A: If you had an IRA / HSA account with Citizens State Bank of Tyler, it will convert over to a First Independent Bank IRA / HSA account. Please review the fee schedule on our IRA / HSA accounts. You will also be receiving a separate mailing with updated IRA / HSA disclosures.
At First Independent Bank we’re remembering with sadness and fondness President Dorane “Duke” Pogatchnik, who passed away at his home in January.
Dorane Alfred Pogatchnik was born to Lowell and Carol (Lieske) Pogatchnik in Rochester, Minnesota, on April 22, 1957. He was baptized as an infant and later confirmed when the family was living in Middle River, Minnesota. His family moved around frequently throughout his childhood, eventually settling in Finlayson, MN where Duke graduated high school in 1975. Duke briefly attended college before starting his banking career. At age 25, Duke moved to Russell, Minnesota, to manage the Farmers State Bank of Russell (now First Independent Bank). A few years later he married Diane Richter and they had a son, Curtis, who died in infancy. Duke and Diane later separated and divorced.
In the early 90’s Duke met MaJa Wagner. Duke and MaJa married and had 3 children: Alexandra “Allie”, James, and Gabrielle “Gabby”. The couple moved to Marshall in 1999 as the bank and his family grew. Duke and MaJa divorced in 2010. Duke was very dedicated to his work, pouring himself into growing the family banking business. He was known for being extremely intelligent, somewhat stubborn yet kind. He enjoyed many professional successes, but his greatest pride of all was his 3 children.
In his youth and early 20’s, Duke was an avid coin collector and traveled around the country to attend coins shows and buy and sell coins. Duke was a lifelong Golfer, competing in and winning several local tournaments. Duke was a member of Christ Evangelical Lutheran Church in Marshall and previously a member of both the Russell Lions Club and Russell Fire Department.
Duke was a successful and proud Independent Community Banker, even changing the banks name to First Independent. He served on the Independent Community Bankers Board, numerous bank boards and was well known and respected in the banking community. Duke was also a licensed insurance agent and owned Town and Country Agency with his family.
Duke Pogatchnik died unexpectedly at his home on Friday, January 15, 2021. He had reached the age of 63 years, 8 months, and 24 days. Blessed be his memory.
Duke is survived by three children, Allie Pogatchnik, James Pogatchnik, Gabrielle Pogatchnik; parents, Lowell and Carol Pogatchnik of Finlayson; brothers, Dean (Nancy Kay) Pogatchnik of Finlayson, Bruce (Nancy Jean) of Finlayson; nieces Tina (Trent) Rabe, Paula (Travis) Diaz and families; nephew Ethan Alleman; other relatives, and friends.
Duke and his family have been strong supporters of the communities they serve and community banking. We encourage you to read our history at https://www.fibmn.com/history-timeline
The Bank is in great hands with the current leadership, Bruce Pogatchnik and the Pogatchnik family. First Independent Bank will continue on with Duke’s legacy and make him proud.
