Lake Home Financing from First Independent Bank

In Minnesota, lake life is a dream for many during the summer. A cabin or vacation property is fun for all, unlike your primary home where you pay bills or do homework at the dining room table.

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Low Interest Rates and the Mortgage that's Right for You

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Getting Ready to Open Your Doors Again?

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6 Ways to Protect Yourself from Coronavirus Scams

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Coronavirus: Some Advice to Ag Professionals

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Tips for Managing Your Money During Coronavirus

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Response to the Coronavirus (Updated)

5/29/2020

To Our Customers and Communities:

At First Independent Bank, we strive to provide our customers with a quality banking experience, focused on convenience, expertise, and personal service. At the same time, the health and safety of our customers, employees, and communities are of the utmost importance. As we continue to navigate these uncharted waters, we are committed to providing you with the level of service you deserve and expect, while taking into account the unique challenges presented by the current environment. As we re-open our lobbies to the public, I want to make you aware of the steps we are taking to help protect you, our staff, and our communities: 

  • Limiting the number of customers in our lobbies: In order to ensure adequate social distancing, our lobbies and walk-in areas will be limited as follows:
    • Russell (main) – 2 customers in main lobby
    • Marshall – 4 customers in main lobby 
    • Balaton – 2 customers 
    • Hanley Falls – 1 customer
    • Wood Lake–2 customers 
    • Lucan – 2 customers 
    • Ruthton – 2 customers 
    • Beardsley – 2 customers 
  • Cleaning: Frequently used surfaces will be cleaned and sanitized every 15 to 20 minutes. 
  • Hand Sanitizer: Please utilize hand sanitizing stations, which will be placed conveniently throughout our lobbies. 
  • Barriers: All customer service staff, and front-line personnel will have plexiglass barriers, we ask that customers please maintain an appropriate distance and avoid leaning on countertops and teller stations. 
  • No public restroom: We are very sorry, but for the time being, restrooms will be unavailable to the public. 
  • No water / coffee: For the time being, we will not offer water, or coffee. Newspapers & magazines will also be removed from waiting areas. 
  • Spacing: To ensure adequate social distancing, please maintain 6+ feet of separation. 
  • Masks: While masks will not be required, if you choose to wear one, please briefly pull it down or partially remove it in the entry vestibule before entering so that we may identify you. 

If you are experiencing a cough, fever or other symptoms, please refrain from coming into a branch or using drive-ups. In addition, if you have recently returned to the area from out of town, please observe the 14-day waiting period before visiting a branch or drive-up. 

As always, I encourage you to continue to take advantage of our digital and mobile banking options where you can transfer money, pay bills, deposit checks, apply for a loan, and much more.

Thank you in advance for working with us to prioritize the health and safety of our communities, and please let us know if there is anything we can do to help. We will all get through this together.

Sincerely, 
Duke Pogatchnik, President/CEO


3/18/2020

Updated response to the COVID-19 (Coronavirus)  

In an effort to mitigate the community spread of COVID-19, First Independent Bank has made a proactive decision to close all branch lobbies to the public beginning 3/19/2020. Our drive-up services will remain open for business. We also encourage customers to use our online services, mobile banking, night drops and ATM’s to conduct business We will be operating on limited staff but will be here to serve you. Our friendly staff and loan officers are also ready to take your calls during normal business hours to help you conduct your banking needs.  

Options Available 

  • Drive-Ups will remain open at the following locations: 
    Russell -300 Front Street
    Marshall -105 South Market Street
    Balaton - 108 3rd Street
    Lucan - 106 Main Street
  • Night drops will be checked periodically throughout the day at all locations and envelopes are available for your deposits. Please make sure to include a deposit slip or place your name on the outside of the envelope with instructions. 
  • Branch Lobbies will have restricted access, and we ask that you either set up an appointment or call your local branch.
  • Online Banking and Mobile Banking via our website or the FIB App (FIB Mobile) are able to provide instant access to account balances, deposit checks, perform internal transfers, make loan payments and pay your bills. If you have not already enrolled in online banking, you can sign up here.
  • Call us: All First Independent Bank locations are available to assist with your banking needs or questions during their normal business hours. You may also access your account information 24 hours a day via Voice Access at 877·909·4500. 
  • Facebook: Watch for updates on our Facebook page –First Independent Bank-Minnesota.
  • Email: Visit www.fibmn.com and click on Contact Us and we will get back to you during regular business hours within 24 hours if not sooner. Please be aware that your email message is not secure and should not contain any confidential information such as social security numbers, account numbers, passwords or personal identification numbers (PINS).

Additional Closures

First Independent Bank at 110 North 3rd St, Hanley Falls, MN will be closed until further notice. 

First Independent Bank at 1221 E Main St, Marshall, MN (Inside of Walmart) will be closed until further notice.


First Independent Bank continues to monitor the situation and will make changes to keep our employees and customers safe and minimize the possibility of spreading this illness. During these uncertain times, do not hesitate to reach out to us if there is any way we can provide additional service to you. Thank you for understanding and stay healthy and safe. We will continue to monitor the situation and keep you informed of any changes to normal business operations. 


3/16/2020 

Our highest priority is the health and safety of our customers, employees and the communities we serve.

Starting 3/17/2020, our First Independent Bank at 1221 E Main St, Marshall MN (Inside of Walmart) will be closed until further notice.

We are also encouraging all customers at all locations to use our drive-up and night-drop facilities during this time for both your safety and that of our employees.

Our Online and Mobile Banking are also available 24 hours a day, 7 days a week and offer many banking services including the ability to deposit checks, transfer funds between accounts, review account activity, pay your bills, and more. If you are not already enrolled, you can enroll now or call 507·823·4391 for assistance.

If you have any questions or concerns, please contact us. We will continue to keep you updated on steps we may take to keep everyone safe.

Thank you for your understanding and together we will get through this.


3/14/2020

To our customers and communities,

One of our highest priorities is the health of our customers, employees and the well-being of the communities we serve. First Independent Bank locations remain open with normal hours and services. 

Please be assured that First Independent Bank is focused on supporting you, our employees, and our community through this situation.  Below are some of the key points of our response plan: 

  • Increased cleaning and sanitization efforts at all locations and emphasizing healthy habits for our employees; 
  • Keeping our products and services fully available to you; 
  • Monitoring the updates related to the virus; and Enhanced risk monitoring and management.  

We enjoy seeing you, however, First Independent Bank offers many alternate banking solutions for those that wish to limit or avoid public places during this time. Also, in accordance with CDC guidance, we are asking that anyone who is experiencing a fever or respiratory illness to postpone their visit to any First Independent Bank location for the appropriate amount of time. Below are several ways you can access your account with First Independent Bank. 

  • Go Online: Our Online and Mobile Banking services are available 24 hours a day, 7 days a week, allowing both consumers and businesses to perform many banking transactions from the comfort and safety of your home or office, which includes the ability to deposit checks, transfer funds between accounts at First Independent Bank and/or another financial institutions, checking your balance, reviewing account activity, pay your bills, send money to others using Popmoney and more. If you are not already enrolled go to fibmn.com and click on login and enroll now or call 507·823·4391 for assistance.
  • Call us: All First Independent Bank locations are available to assist with your banking needs or questions during their normal business hours. You may also access your account information 24 hours a day via Voice Access at 877·909·4500. 
  • Drive-thru: Many of our locations have drive-thru service. 
  • Night Deposit: All of our locations offer a convenient 24-hour night deposit.  

First Independent Bank understands that there could be instances where customers find themselves facing financial difficulties. We're here to help and we encourage customers who may be impacted to reach out and discuss how we might be of assistance.  

We would also like to remind you that during any large-scale crisis one of the often-missed warnings is fraud and identity theft. Scammers and criminals will increase their efforts to prey on the fear of the public to get access to your information. Please stay diligent on protecting yourself by not sharing any of your personal or financial information. 

Thank you for using First Independent Bank. We will continue to monitor the progress of the virus and make decisions as the situation evolves.

Livestock Financing from First Independent Bank

First Independent Bank partners with Ag operations across Central and Southern Minnesota with livestock financing products that work with farmers in their unique situations. Read more ...

Don’t Fall for Money Mule Scams!

A “money mule” scam is when someone is recruited to move money for a scammer by transferring stolen funds from one account to another. Usually the “mule” has no idea he or she is aiding in theft and simply thinks they’ve fallen on an online opportunity to make some extra money.

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